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What is Cross-Channel Personalization?

Personalization is a buzzword in the industry today. The digital market driven by data and the increasing needs of the customers for personalized suggestions, services, and interactions is the main force behind the evolution of personalization. To meet the market demands, companies are using various methods to ensure that the customer gets what they wish for to ensure sustainability in the highly competitive market. NLP enabled chatbots, AI-powered algorithms, and many such options are the go-to methods for businesses. These techniques, however, provide communication over a single medium. Most customers today own multiple devices of different sizes to suit their varied needs. They are connected to brands, businesses, and peers via various mediums such as calls, texts, and social media, among others. Hence, it is imperative for brands to connect with their customers’ overall mediums to ensure continuous connectivity and seamless experience. This is where cross-channel personalizat

What is Next-Generation ERP?

The transformation of ERP has led to the origin of what we call the “next generation ERP System.” ERP in its core is reaching operational excellence and process efficiency while keeping everything in real time as much as possible. Earlier Deloitte declared, “The engine of ERP is the force behind many new technologies and is more ubiquitous, responsive, and more flexible than ever before.” The Next-Generation ERP systems are progressively integrating with new and emerging technologies such as: Cloud AI Machine Learning Internet of Things Blockchain The vision of ERP II is based upon the intelligent ERP systems built on a considerably big, curated data set to forecast, track, learn, route, analyze, report, manage and predict resources and financial and management processes. Next-Generation ERP is capable of analyzing and acting on a massive pile of data in real-time, using in-memory technologies and cloud-based techniques. Read More:

How to Prevent DNS Tunneling?

Domain name systems or DNS is a protocol that translates URLs into IP addresses. DNS tunneling is a type of cyber-attack launched against company networks that encodes the data of other programs through a client-server model. It is a misuse of DNS. A DNS server links the twelve digit IP addresses with the domain name, the tunneling is an attempt to seize the protocol. There should be external network connectivity, and access to an internal DNS server with network access for it to work. A DNS determines how we share information online, but it is vulnerable in terms of security. Hackers use DNS as an established route to data-stealing for malicious purposes. Hackers use DNS tunneling to own a network. It has been around for almost 20 years. Morto and Feederbot malware have been used for DNS tunneling. In tunneling, hackers use the established pathway of DNS to gain confidential information of the company for malicious purposes. Often, email addresses serve as a valuable source for

How Does Natural Language Processing (NLP) help Chatbots?

NLP is an interesting tool that helps break down the semantics of natural language such as English, Spanish, German, etc. to individual words. It then deciphers the intent of the input using various combinations of these words and responds appropriately. This piece of technology has been put to use by many organizations across the globe, and you might not even understand when you are interacting with a machine because it seems very human-like, but is very efficient and there is a very minute lag in terms of responses. Quicker responses help keep customers happy with the speedy resolution of issues and hence eventually result in more business and a boost to the top line. Read More:

OCR vs. ICR: What Differentiates the two Character Recognition Software?

OCR being more cost-effective, hence if your office work revolves around the digital or hard copies than it might be the perfect on-budget tool for you. Furthermore, if you couple it with other technologies such as scanning and file compression OCR generates editable and searchable documents while being quick, easy and accurate. With Optical Character Recognition you may never have to manually correct or search through multiple pages, speeding the workflow within the organization. No need to retype the hard copies that OCR reads and converts into a word processing file, which furthermore works with a computer voice-over utility and thus is ease of access tool. ICR, on the other hand, specializes in converting multiple types of handwriting into digital characteristics. So, if you work on handwritten notes and manuscripts, Intelligent Character Recognition is what you need. Read More:

Gateway vs. Firewall: Difference Between the two Networking Systems

Gateway is a networking hardware or network node which connects the two disparate network to communicate with each other. Most common gateways are computer and router which can connect an enterprise to the internet. A firewall is both hardware and software application which sets the rules as per which data packets are allowed to enter the network. The functionality of both these networking systems are present in many devices, like that in router and that’s why people get confused between gateway and firewall. Read More: