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How Does Natural Language Processing (NLP) help Chatbots?

NLP is an interesting tool that helps break down the semantics of natural language such as English, Spanish, German, etc. to individual words. It then deciphers the intent of the input using various combinations of these words and responds appropriately.
This piece of technology has been put to use by many organizations across the globe, and you might not even understand when you are interacting with a machine because it seems very human-like, but is very efficient and there is a very minute lag in terms of responses. Quicker responses help keep customers happy with the speedy resolution of issues and hence eventually result in more business and a boost to the top line.
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