The first to coin the term AIOps; Gartner, Inc., refer to it as the integration of IT and Artificial Intelligence in Operation Management. The AIOps platform utilizes modern machine learning, visualization and advanced analytics technologies with Big Data. This all, to enhance IT Operations functions like monitoring, automation and service desk.
In 2016, the trend of introducing artificial intelligence operating system (AIOS) and Machine learning in everything possible led to the birth of AIOps in first place by the Gartner Research analyst Colin Fletcher.
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